Terms of Service

Effective [EFFECTIVE DATE]. These terms are an agreement between you and [BUSINESS LEGAL NAME], [BUSINESS ADDRESS] ("we", "us"). By using the seating planner or buying the full planner, you agree to them. Contact: hello@weddingideasstudio.com.

1. The planner

The seating planner helps you sort a guest list, set seating rules, choose tables, auto-seat guests, arrange a floor plan and print charts. It runs in your web browser. You must be at least 18 (or the age of majority where you live) to buy the full planner.

2. Free plan and preview

Lists of up to 50 guests can use every feature for free. For bigger lists, you can build and sort your list and see a preview of the layout with most names hidden. Seating, the floor plan and printing for lists over 50 guests need the full planner.

3. Buying the full planner

• Price. A one-time payment of the price shown at checkout (currently $29 USD) plus any applicable tax. It is not a subscription and doesn't renew.
• What you get. The full planner for one wedding: unlimited guests, groups and rules, auto-seating, the floor plan and all prints, for [ACCESS PERIOD].
• Immediate access. Access starts as soon as checkout completes. At checkout you'll confirm that you want immediate access and understand you lose the right to cancel for a refund once you use the unlocked planner (see section 4).
• Payments are processed by [PAYMENT PROCESSOR].

4. Refunds

This section matches our Refund Policy.

The seating planner is a digital product. You pay once (no subscription) to unlock the full planner for lists over 50 guests. Because the unlocked planner opens and seats your whole list the moment you pay, we can't take it back once you've used it, so sales are final once you've used the unlocked planner, with the exceptions below.

Try before you buy

Every feature is free for lists of up to 50 guests: sorting, rules, auto-seating, drag and drop, the floor plan and printing. Over 50 guests, you can still see a preview of your layout before you pay. Please use the free plan or the preview to make sure the planner works for you on your device before you buy.

When a sale becomes final

"Using the unlocked planner" means any of these after you pay: viewing or editing the seating for a list over 50 guests, opening the unlocked floor plan, or printing or saving any chart, escort cards or floor plan (including "Save as PDF"). Unlocking automatically seats your full list, so use normally starts as soon as checkout finishes.

Before you pay, checkout asks you to tick a box confirming that you want immediate access and that you understand you lose the right to cancel for a refund once you use the unlocked planner, except as set out in this policy. You can't complete the purchase without ticking it. Your receipt email repeats this confirmation.

When we will refund you

We'll give a full refund, to your original payment method, if:

• You were charged twice (or more) for the same unlock.
• You were charged but never got access, i.e. the planner didn't unlock and we couldn't fix it for you.
• Something is broken and we can't fix it. If the planner has a technical fault that stops it working as described (for example auto-seat, printing or saving won't work in a current version of Chrome, Safari, Edge or Firefox), tell us. If we can't fix it or give you a working way around it within 7 days of your report, we'll refund you.

Refunds aren't available for change of mind, a cancelled or postponed wedding, buying by mistake when the free plan would have been enough, or problems caused by clearing your browser data, using a different browser or device, or browser extensions. (If you lose access this way, contact us with your receipt and we'll help where we can.)

How to ask

Email hello@weddingideasstudio.com from the address on your receipt, with your receipt or order number and a short description of the problem (screenshots help). Requests for duplicate charges or missing access must reach us within 7 days of purchase. Faults can be reported at any time during your access period. We'll reply within 2 business days, and approved refunds go back to your original payment method, usually within 5 to 10 business days depending on your bank.

Please contact us before disputing a charge

Most problems can be fixed quickly by email, and a refund from us is faster than a card dispute. If you do dispute a charge with your bank, we'll share the relevant records with them, such as your purchase, your acceptance of this policy at checkout, and when access was delivered.

Your legal rights

Nothing in this policy limits any rights you have under the consumer laws that apply to you that can't be waived or limited by contract, including rights if the product is faulty or not as described.

5. Your list lives in your browser

Your list and your unlock are saved in the browser and on the device you use. They don't sync to other browsers or devices, and we can't see or recover them. Clearing your browser data, using private/incognito mode, or clicking "Delete my list" removes your list and the unlock from that browser. Please print or save a PDF of anything important. If you lose your unlock, contact us with your receipt and we'll help where we can.

6. Your content

You own the guest lists and other content you enter. You're responsible for having the right to use your guests' information, and for using it only to plan your event.

7. Fair use

You may use the planner for your own events. Please don't copy, resell or redistribute it, get around the free limit, the preview or the payment step, interfere with the site, or use it for anything unlawful. We may end access for anyone who does.

8. Seating suggestions

Auto-seating and the floor plan are automated suggestions based on what you enter. Please check your final chart, table counts and venue layout (including any venue, fire-safety or accessibility requirements) before printing or sharing them. The floor plan is not to scale.

9. Availability and changes

We work to keep the planner running, but it may sometimes be unavailable or change. If we make a change that removes a main feature you paid for during your access period, we'll offer a fix or a refund.

10. Warranties and liability

We provide the planner with reasonable care and skill, and it should work as described. To the extent the law allows, we don't give other warranties, and we're not liable for indirect or consequential losses (such as event costs) or for content you enter. To the extent the law allows, our total liability to you is limited to the amount you paid us for the planner. Nothing in these terms limits liability that can't be limited by law, or any consumer rights that can't be waived.

11. Governing law and disputes

These terms are governed by the laws of the State of [STATE], USA. Please contact us first so we can try to resolve any problem informally. If we can't, disputes go to the state or federal courts located in [COUNTY], [STATE], or you may use small-claims court where eligible. If you're a consumer living outside the US, you also keep the protection of the mandatory laws of your country and may bring claims in your local courts.

12. Changes to these terms

We may update these terms. The version in effect when you buy applies to that purchase. We'll show the new effective date above.

13. Contact

[BUSINESS LEGAL NAME], [BUSINESS ADDRESS]. Email: hello@weddingideasstudio.com. See also our Privacy Policy.